Terminating your account is automatic as soon as you submit the request to us. There are no associated termination fees.
To terminate your account as an Administrator:
- Contact your dedicated Sucess Manager by email directly (if applicable)
- Send a request to our Support team by submitting a request or emailing firstname.lastname@example.org
- In Company Settings > Subscription, select Request Cancellation and follow the prompts in the pop-up window
Once you close your account, you can recover your data at any time:
- The original signed contracts can be downloaded as PDFs.
- All summary sheets can be exported as PDFs.
- All contract lists are downloadable as Excel or CSV.
We do not have a required commitment period or termination notice. Only the ongoing subscription period is due.